Return & Exchange Policy

EXCHANGE & RETURN POLICY - 2026/27
At BINILYAS, customer satisfaction is our FIRST priority. We’ve designed a hassle free Exchange & Return Policy to ensure a seamless shopping experience.

ELIGIBILITY

Articles purchased online are eligible for exchange or return within 07 days of delivery or purchase.
Article must be unused, unaltered and unwashed with all tags intact.
Article must be present in their original packaging.
A valid proof of purchase either the original receipt or order confirmation email is required to process exchanges and returns.
Sale or discounted ARTICLES are not eligible for exchange or return.
You will be required to share proof if you have received an article that is defected, in wrong size, or is incorrect.

ONLINE EXCHANGE POLICY

An exchange request can be initiated via info@binilyas.com or whatsapp within 07 days of order delivery.
Proof of purchase the order confirmation email and order number must be provided.
Exchanges are subject to verification of product condition and eligibility.
The exchange process takes approximately 7–10 working days.
If the article you wish to exchange is out of stock, the brand will issue you a voucher of the same value as your original purchase
the voucher will be valid for 30 days, and its validity may be extended upon request
Credit vouchers will be issued to the email address used to place your order; please ensure that it is valid and active.
Sale/discounted articles are not eligible for exchange or return.

ONLINE RETURN POLICY

Returns are only accepted if the article delivered was incorrect (wrong size/wrong article) or if the article was defective/damaged at the time of delivery.
Customers may initiate a return request via email,whatsapp or by calling +92 041 548 48 48 | 041 548 48 49 within 07-days of order delivery.
Proof of purchase the order confirmation email and order number must be provided.
Reason for return and proof of defect/damage must be provided.
The product must unused, unwashed, and unaltered with all tags intact.

If the brand accommodates your return or exchange request under any circumstances,
you will be required to send the article back to us through a courier service of your choice, with the return 
shipping charges covered by you. Additionally, the delivery charges for the replacement article 
sent by the brand will also be your responsibility.